Privacy Policy

Last updated: April 25th, 2025.

Index

1. What Information Do We Collect?
   
2. How and Why, We Use Your Information
   
3. How and Why, We Share Your Information
   
4. Your Controls and Choices
   
5. Children
   
6. Data Security and Retention
   
7. Access and Correction
   
8. Complaints
   
9. Changes to the Privacy Policy
   
10. Contact Us

This Privacy Policy describes how Anything Supplies Pty Ltd, an Australian registered company ("SALS3", "we", "us" or "our") handles personal information that we collect through our digital properties that link to this Privacy Policy, including our website (www.sals3.com), SALS3’s mobile application (collectively, the "Service"), and other activities as described in this Privacy Policy. At SALS3, we care deeply about privacy. We strive to be transparent about our privacy practices, including how we treat your personal information. This Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users in connection with our Service.

What Information Do We Collect?

In the course of providing and improving our products and services, we collect your personal information for the purposes described in this Privacy Policy. The following are the types of personal information that we collect:

Information that You Provide

When you create an account, place an order at checkout, contact us directly, or otherwise use the Service, you may provide some or all of the following information:

• Account and Profile
  In order to create and manage your SALS3 account, we may collect your mobile phone number or email address as the login credentials for your account. If you choose to sign up or log in via external third-party services, such as Facebook or Google, you agree we may collect your profile photo, username, and email address associated with the relevant third-party service provider. We also collect your account settings and preferences.
• Purchases
  In order to complete transactions and fulfill orders, we collect data related to your order on the Service (e.g., transaction history), payment information required to complete the transaction (e.g., payment card number or other third-party payment information required for payment), your shipping address (e.g., city, state, country of residence, postal code), and recipient contact information (e.g., name, mobile phone number).
• Customer Support Activity
  When you communicate with our customer service team through customer support functions, social media, or any other means, we will collect your communication history with us as an ongoing effort to improve customer service and support.
• User-Generated Content
  Such as profile pictures, photos, images, videos, audio, comments, questions, messages, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata.
• Promotion and Event Participation
  We collect information that you actively share when you participate in a contest, promotion, or survey, such as contact information provided when you enter a sweepstakes, contest, or giveaway through the Service. We do this to notify you of a win, verify your identity, and/or send you a prize. In some cases, we may require additional information as part of the participation process, such as your desired prize selection. Such sweepstakes and contests are voluntary. We recommend that you read the rules and other relevant information for each sweepstake and contest that you enter. In addition, we collect information about your preferences for receiving marketing communications from us as well as your interactions with them.
• Other Data Not Explicitly Listed Here
  We will use other data that you provide as described in this Privacy Policy or for any other purpose disclosed to you at the time we collect your information.

Information from Third-Party Sources

We may combine the personal information that we receive from you with personal information that we obtain from other third-party sources, such as:

• Data Providers
  Such as information services and data licensors that provide demographic and other information, which among other purposes help us detect fraud.
• Our Affiliate Partners
  Such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.
• Public Sources
  Such as government agencies, public records, and other publicly available sources.
• Marketing Partners
  Such as joint marketing partners and event co-sponsors.
• Other Third-Party Services
  We may obtain your information from other third-party services, such as:
  • Social Media Services
    From which we may collect information such as your username, profile picture, and email address associated with the relevant third-party service provider, if you choose to register or log in on the Service using said third-party service.
  • Logistics Service Providers
    To effectively complete order fulfillment, we will obtain your logistics information from logistics providers, such as delivery progress and delivery address.

Information Collected Automatically

To enhance your experience with our services and support the other purposes for which we collect personal information, we, our service providers, and our business partners may automatically record information about you, your computer, or mobile device and your interactions with the Service, our communications, and other online services over time, such as:

• Device Data
  We collect certain information about the device you use to access the Service, such as device model, operating system information, language settings, unique identifiers (including identifiers used for advertising purposes).
• Service Usage Information
  We collect information about your interactions with the Service, including the pages you view, the duration on a page, the source from which you arrived at the page, your interactions with the page, whether you opened our emails, and whether you clicked the links within our emails.
• Location Data
  We collect your approximate location data (e.g., IP address).
• Cookies and Similar Technologies
  We use cookies and similar technologies to measure and analyze how you use the Service, including the pages you view and how you interact with the content. Cookies and similar technologies are also used to enhance your experience with the Service, improve the Service, display advertisements to you, and measure the effectiveness of advertising and other content. We and our partners also use cookies to promote the Service on other websites. Web beacons are very small images or pieces of data embedded in an image, also known as "pixel tags" or "clear GIFs", that recognize cookies, the time and date the page was viewed, a description of the page on which the pixel tag was placed, and similar information from your computer or device. Some of these tools may enable us or third parties to collect information about how you act with our and other websites over time. To learn how to disable certain cookies, please read our Cookie and Similar Technologies Policy.

How and Why We Use Your Information

We use the personal information that we collect for various purposes, including to develop, improve, support, and provide the Service, allowing you to use its features while fulfilling and enforcing our Terms of Use. Below are the ways we use your personal information:

1. Create and Maintain Your Account
   We use your personal information to create and manage your user profile on the Service. This includes enabling account security features like sending security codes via email or SMS to verify your identity.
2. Orders and Delivery of Products and Services
   We use your personal information to process orders, deliver products and services, handle payments, and communicate with you regarding your orders, services, and promotional offers.
3. Improve and Optimize Services and Troubleshooting
   We use your personal information to enhance the features of the Service, optimize performance, address technical issues, and improve overall service quality. This may involve creating aggregated or deidentified data to improve service performance.
4. Deidentified Information
   In some cases, we may deidentify your personal information so that it can no longer be used to identify you. We may use this deidentified information for various purposes, provided it is not re-identified except for legal or regulatory requirements.
5. Personalize Your Experience
   We use your personal information to personalize your experience by recommending products, services, and features that may interest you based on your preferences and interactions with the Service.
6. Communicate with You and Provide Customer Support
   Your personal information allows us to communicate with you, including sending announcements, updates, security alerts, and customer support messages to address your requests, feedback, and inquiries.
7. Sweepstakes, Contests, and Promotions
   We may use your profile picture and account information to identify you for sweepstakes, contests, and other promotions. We may also facilitate the invitation of friends to join the Service through these promotions.
8. Marketing
   We, along with our service providers, may use your personal information for marketing purposes, such as sending promotional communications via email, SMS, WhatsApp, or push notifications. You can opt out of marketing communications or abandoned cart reminders by following the instructions provided.
9. Interest-Based Advertising
   We, our service providers, and third-party advertising partners may use your personal information for targeted advertising based on your interests. This may include advertising on other websites. You can opt out of interest-based advertising, as described in our advertising policies.
10. Fraud Prevention and Security
    We use your personal information to detect, prevent, and investigate fraud, unauthorized access, or misuse of the Service. This includes identifying and addressing security threats, violations of our Terms of Use, and other misconduct.
11. Compliance and Legal Obligations
    Your personal information may be used for compliance with applicable laws and legal requests. This includes responding to subpoenas, legal claims, or requests from government authorities, and protecting our, your, and other users' rights, privacy, and safety.
12. Legal Claims Based on Your Consent
    In certain situations, we may request your explicit consent to collect, use, or share your personal information, where required by law.
13. Cookies and Similar Technologies
    We use cookies and similar technologies for a variety of purposes, including technical operations, performance enhancement, advertising, and analytics. For detailed information on how we use cookies and to manage your preferences, please refer to our Cookie and Similar Technologies Policy.

How and Why We Share Your Information

At Temu, we prioritize your privacy and are committed to using your personal information responsibly. Below is an outline of how and why we share your personal information with various parties:

1. Affiliates
   We may share your personal information related to order fulfillment (e.g., shipping address, contact information) with our subsidiaries and affiliates. These parties follow privacy practices that are either identical or at least as protective as those described in this Privacy Policy. We will not share unrelated personal information with them.
2. Service Providers
   We may share your personal information with third-party service providers who assist us in operating the Service or our business. These services include hosting, customer support, email delivery, order fulfillment, marketing, and website analytics. We require these service providers to use your personal information only as necessary to perform their services or comply with legal obligations.
3. Payment Processors
   Any payment card information you provide for purchases is processed directly by our payment processors. We do not store your payment card details.
4. Advertising and Analytics Partners
   We may share your personal information with third-party advertising, marketing, and analytics partners for interest-based advertising and analytics purposes. You can find more details about these practices in our Cookie and Similar Technologies Policy, and you have the right to opt out of them as described in the "Your Controls and Choices" section.
5. Third Parties Designated by You
   If you give us instructions or consent, we may share your personal information with third parties you designate. When using third-party sites or services, please be aware that their terms and privacy policies will apply.
6. Business and Marketing Partners
   We may share your information with third parties with whom we co-sponsor events, promotions, or jointly offer products or services that may be of interest to you.
7. Professional Advisors, Authorities, and Regulators
   We may share your personal information with professional advisors (such as lawyers, auditors, or insurers), or in response to legal processes (e.g., court orders or requests from authorities in your jurisdiction). This also includes sharing information to enforce our agreements, protect the rights and safety of Temu and others, or detect and prevent fraud or illegal activities.
8. Business Transferees
   In the event of a corporate transaction such as a merger, acquisition, or sale of assets, your personal information may be shared with the acquirer or participants in the transaction, including in connection with bankruptcy or similar proceedings.
9. Merchandise Partners/Other Users
   We may share product reviews, return/refund reasons, and customization information for personalized items with merchandise partners. To fulfill your order, we may also share your name, shipping address, contact information, communications with customer service, and order details. However, payment information will not be shared with merchandise partners. Additionally, other users may see your reviews, but they will not see your profile photo or name unless you choose to display them.
10. Overseas Transfers
    Some of the parties mentioned above may be located outside your jurisdiction, including in the U.S. and other countries where merchandise partners or users may be based. We will only share or disclose your personal information internationally if we have taken reasonable steps to ensure that the overseas recipients comply with applicable laws protecting your personal information. We will only do so with your consent or where legally permitted.

Your Controls and Choices

We believe you should have control over your personal information, and we provide you with various choices to manage how your information is collected, used, and shared. Depending on applicable laws, here are some of the controls and choices you may have:

1. Access, Delete, and Correct Your Personal Information
   You may have the right to access, delete, or correct your personal information. If you wish to delete your account, you can do so in the "settings" section of the app.
2. Opt-out from Marketing Communications
   If you no longer wish to receive marketing communications, you can manage your preferences by taking the following actions:
   • Email Promotional Offers: To opt-out of receiving promotional emails, you can click the "unsubscribe" link at the bottom of each email.
   • Mobile Promotional Offers: If you provided your mobile phone number for marketing purposes, you may receive marketing text alerts. To stop receiving these alerts, follow the instructions in the message or reply "stop." You can still use SALS3.COM even if you stop receiving mobile marketing messages.
   • Push Notifications: If you use the mobile app, you may receive push notifications. To adjust or turn off these notifications, go to your mobile device's notification settings.
3. Change Settings for Cookies and Similar Technologies
   Most browsers allow you to remove or reject cookies. To disable cookies, follow the instructions in your browser settings. Keep in mind that if you disable cookies, the Service may not function properly. For more information on managing cookies, visit All About Cookies.
4. Links to Third-Party Platforms
   The Service may include links to third-party websites, mobile apps, or online services. If you use a third-party social media account to connect with our Service, you can adjust your privacy settings in that platform's account to limit the information we receive. Please be aware that these third-party services are not controlled by us, and we are not responsible for their actions. Always review the privacy policies of other websites and services.
5. Do Not Track (DNT)
   Some browsers may send "Do Not Track" signals. Currently, we do not respond to these signals. For more information about DNT, visit All About DNT.
6. Declining to Provide Information
   We require certain personal information to provide specific services. If you choose not to provide the required information, we may not be able to deliver those services.
7. Other Choices
   For additional choices related to cookies and similar technologies, please refer to our Cookie and Similar Technologies Policy.

Children

SALS3.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use our Services only with the involvement of a parent or guardian. We do not knowingly collect personal data from users who are under the age of 15 through the Service. If we become aware that we have unintentionally collected personal data from a child under the age of 15 through the Service, we will promptly delete the information from our records. If you believe that a child under the age of 15 may have provided us with personal data, contact us as specified in the “Contact Us” section of this Privacy Policy.

Data Security and Retention

The security of your personal information is important to us. We use technical and administrative measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and/or destruction. We also follow the Payment Card Industry Data Security Standard (“PCI-DSS”) in handling your credit card information. However, security risk is inherent in all internet and information technologies.

We generally retain personal information to fulfill the purposes for which we collected it, as well as for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

Data of SALS3.com users in Australia will be stored by default in the infrastructure of Microsoft Azure or a similar cloud service provider. As a global one-stop shopping destination, SALS3.com may need to engage service providers in other countries and share your personal information with them for purposes such as fulfilling your order. At the same time, in all cases, we will ensure that all transfers of personal data comply with applicable legal requirements.

Access and Correction

We will take reasonable steps to ensure that the personal information we collect, use, or disclose is accurate, complete, and up-to-date. You can help us do this by letting us know if you notice errors or discrepancies in information, we hold about you and letting us know if your personal details change.

If you consider any personal information, we hold about you is inaccurate, out-of-date, incomplete, irrelevant, or misleading, you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information.

To advise us of any changes to or make requests regarding your personal information, you can contact us using the details below.

Complaints

You may contact us at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled.

You may make a complaint about privacy using the contact details set out below.

If you are not satisfied with our response to your complaint, or you consider that we may have breached our privacy obligations, if you are based in Australia, a complaint may be made to the Office of the Australian Information Commissioner via their website www.oaic.gov.au.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy, posting it on the Service and/or providing any notice required by applicable laws. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). We recommend that you review the Privacy Policy each time you visit our Service to stay informed of our privacy practices.

Contact Us

If you have any questions or comments about our Privacy Policy or the terms mentioned, you may contact us at any time:

Send an email to SALS3.com's Data Protection Office - admin@sals3.com